Help

What is Sharemine?

Sharemine is the Shared Mobility Platform that lets operator, quickly and highly automated, build a Community to which offer the following services:

  • Car Sharing

    Shared Mobility service managed by a Community Manager that provides a vehicle fleet for community members also called End User.

  • Ride Sharing

    Shared Mobility service managed by a Community Manager that allows sharing of vehicle trips among community members.

The Community is fully configurable on line and the Community Manager has at his disposal a dashboard that allows tracking of the number of users and vehicles currently active, drivers, riders, bookings and travel in progress. The dashboard allows rental or ride revenue to be tracked according to rates defined by the Community Manager.

In which countries Sharemine works?

Sharemine works in Italy, UK, France, Spain and as soon as possible in the rest of Europe and North America.

If you have any urgent need to open your community in any country, please fill the form “Contact us” to explain us your request. Sharemine Team will contact you shortly.

Who is the Community Manager?

The Community Manager is an entrepreneur or a Micro and Small Companies or Communities able to create and configure the Car-Ride Sharing community.

Sharemine reserves the right to decline your registration for any reason, and the following are the minimum eligibility requirements:

  • The service will be active in the Country where Sharemine works;

  • The Community Manager must have a valid VAT Number in the Country where Sharemine works.

Who are your Community Members?

They are the End Users (Individuals) that are registered in your community and that are able to book your cars (Car Sharing) or to find a trip (Ride sharing).

What does the Community Manager need to sign up?

Before signing up, you should have his personal information (e.g. Identity card, credit card and driver license) and his company data (e.g. VAT number, IBAN).

How does the Community Manager sign up?

You can sign up using your email address and your mobile phone. Once you've created your account and provided your identity through your email and mobile phone number, you will be able to create your community.

To complete your registration and to create the community you will provide the following information:

  • Personal data (Name, Surname, Date and place of birth, Country, Gender);
  • Company information (Company name, Address, VAT Number);
  • Payment method (Bank account);
  • Identity Document information (Type, Identity card number, Nation, Date of issue, Issuing body, Expiry date, double-sided ID scanning);
  • Choose the service model: Ride sharing or Car Sharing;
  • Community description:
    • Name of Community
    • Description
    • Name of Subdomain
    • Logo of the Community
  • Confirm the offer packages

I did not receive the email to confirm the account. How can I do?

Fill the form “Contact us” to explain us your needs. Sharemine Team will contact you shortly.

I did not receive the message with the code to confirm the mobile phone. How can I do?

Fill the form “Contact us” to explain us your needs. Sharemine Team will contact you shortly.

How can I do if I don’ t find the Country among those proposed?

Sharemine works in Italy, UK, France, Spain and as soon as possible in the rest of Europe and North America.

Fill the form “Contact us” to explain us your needs. Sharemine Team will contact you shortly.

How does your Community Members sign up?

You can sign up using your email address and your mobile phone.

To complete your registration you will provide the following information:

  • Personal data (Name, Surname, Date and place of birth, Country, Gender);
  • Identity Document information (Type, Identity card number, Nation, Date of issue, Issuing body, Expiry date, double-sided ID scanning).

How Community Manager configures his community?

You will have a dashboard to manage all the information of your community:

  • Number of registered community members (End User)
  • Number of Vehicles
  • Number of ongoing bookings
  • Number of rentals made
  • Total Revenues
  • Community setting
  • Profile setting

How Community Manager customizes his web site community?

You can customize your community with the following features:

  • Name
  • Logo
  • Subdomain
  • Layout: Theme and colour
  • Language
  • Terms and Condition (this are the T&C between Community Manager and Community Members)

Can the Community Manager handle more communities?

Yes, the Community Manager can have one and more communities, for example he can decide to create both Car Sharing and Ride Sharing communities.

Can the Community Manager change his personal data?

Yes, you can change your current personal data, simply log into your "Personal profile". If you have any problem fill the form “Contact us” to explain us your needs. Sharemine Team will contact you shortly.

Can the Community Manager use any name for his community?

Yes, you can choose any name for your community, enough that nobody has already used it.

What does it mean “Subdomain”?

Subdomain is the dedicated URL that your users will use to access in your community (e.g. yourcommunity.sharemine.com in which “Yourcommunity” is the name you have choose in the registration process).

Contact us for more information

Start today to create your Community

The shared mobility platform that lets operators build a car sharing or ride sharing community